Frequently Asked Questions
What is your cancellation policy?
When an appointment is booked, you are able to cancel a session within 24 hours of your scheduled session, unless there is an unpredictable life experience, such as illness.
I charge the full session fee rate for sessions canceled with less than 24 hours notice.
Please know that without appropriate time notification, canceled sessions do not allow me to rebook with someone else. I book sessions with an understanding that we both will show up.
I look at the therapeutic relationship with both the client and therapist as working together, with mutual respect.
Do you accept insurance?
Although I do not accept insurance, I am considered an out-of-network provider. We can talk about your insurance plan and see how we may be able to get you reimbursed for therapy.
For those who want to go through insurance, I am able to provide you with a superbill. Usually my clients like to have the superbill after the first two sessions to begin getting reimbursed by their insurance company. Then most usually want their superbill provided at the end of the month to submit to their insurance company. I can help you with this.
Why can't you bill my insurance?
A number of years ago I was on a few insurance panels and billed insurance for my clients. Unfortunately, I found that all too often my clients were still finding the full bill landing in their laps despite paperwork being properly after I would properly complete the insurance paperwork.
Given the unpredictability of insurance coverage, I've chosen to charge out of pocket to avoid any surprise bills in your inbox. This also allows me to offer more individualized care to each of my clients.
However, I can provide a superbill for you to submit to your insurance company. Once payment is received for services, I can electronically send the superbill document to you via email for you to submit to your insurance company. If you need help with this, I can help walk you through this process.